About us
A leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose – to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.
About the Role
Code Red, part of Chubb Fire & Security, is looking for a calm and engaging Monitoring Officer for its call centre which operates 7 days a week 24/7 located in Jandakot. This role is ideal for someone who can commit to work rotating 12-hour day and night shifts, on 4 days on 4 days off 4 nights on 4 nights off roster. The 12-hour shifts will be either 6.00am – 6.00pm or 6.00pm – 6.00am and additional shifts may be offered at short notice to cover absenteeism or annual leave.
This position will predominantly be monitoring alarm systems throughout WA, VIC, ACT and NSW, booking after-hours jobs and dispatching technicians Australia-wide, inbound and outbound phone calls and performing basic troubleshooting. Candidates should be able to multi-task and be familiar with a fast-paced work environment. Call centre experience and knowledge of the fire industry is desirable though not necessary. All training will be provided on the job.
Key responsibilities of the role
About You
What we will offer you:
Apply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.
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We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.
Tagged as: code red, customer service, fire, monitoring operator, perth